Our Policy
Ordering Policy
All orders placed on pharma-ecommerce-platform-5an9.vercel.app are subject to availability and confirmation. We reserve the right to refuse or cancel any order at our discretion. Customers are responsible for ensuring they provide accurate shipping information.
Payment Policy
We accept Bitcoin (BTC) as our payment method. Orders are processed once payment has been confirmed on the blockchain. We do not store any payment credentials on our servers.
Shipping Policy
We ship worldwide using tracked and discreet packaging. Delivery times vary by destination. We are not responsible for delays caused by customs or postal services. Customers are responsible for understanding the import regulations in their country.
Returns & Refunds
Due to the nature of pharmaceutical products, we do not accept returns except in cases of damaged or incorrectly shipped items. Refund requests must be submitted within 48 hours of receiving your order with supporting evidence (photos).
Privacy Policy
We take your privacy seriously. All personal information collected during checkout is used solely for order fulfillment and is never shared with third parties. Please refer to our full privacy policy for more details.
Compliance
Customers are solely responsible for ensuring that the products they order are legal in their jurisdiction. We comply with all applicable international trade laws and regulations.